The absolute best way to get in contact with us is by email at firstname.lastname@example.org
If it's possible to condense your question into an email, please do that rather than calling. As we grow our business, it's becoming increasingly difficult for us to keep up with phone calls. As much as we enjoy chatting with you folks, we are essentially a one-man shop and every minute that I spend on the phone is taking away time from filling orders and developing new products. Moving more customer interactions to email will allow us to serve you better and answer questions more quickly. If you don't use email or absolutely must get us on the phone, scroll to the bottom of this page for our phone number.
If you have questions about a product that you have ordered, please make sure to read any included instructions before you contact us. Not all products have instruction sheets, but those that do typically cover the frequently asked questions. If you ask me a question that is covered in an instruction sheet, I will be very nice to you but will loudly complain about you to my dog and anyone else who happens to be in the shop.
Again, the best way to ask a question is to send an email, and feel free to send pictures if you have relevant shots. Email is nice because we can give thorough, picture-annotated answers to your questions instead of walking around the shop with a phone to my ear waving my arms to try to demonstrate how a tailwheel assembly goes together.
Placing an order by phone
If you are wanting to place an order over the phone, please FIRST send me an email with your billing and shipping address, contact phone number, and what items you would like to purchase. We will enter the order details on our end and send a digital invoice that can be paid securely with a credit card or Paypal account. If you're not comfortable entering your credit card on the web, let me know in the email, and we can call for payment information or arrange payment by check.
Shipping items to us
Our shipping address is:
3963 Caborn Road North
Mount Vernon, IN 47620
Our company history:
In 2007, Vince Frazier, began producing an improved tailwheel fork for Rockets, RVs, and similar aircraft. That one product quickly grew into a wide variety of aviation products and pilot accessories that became Flyboy Accessories.
Flyboy is founded on the drive to find the best products available and put them in the hands of pilots everywhere. We strive to do so with honest, competitive prices, fast and friendly customer service, and a shared love of aviation.
Blake may be reached at email@example.com Blake is the office manager of Flyboy Accessories, and in charge of the everyday operations. He spends most of his time packing up orders, talking with customers, working on the website, and dreaming up what's next.
Blake's wife Becky joined the team full time in May 2019. She's a designer by trade and is responsible for designing print materials and pretty much anything else that looks nice.
Vince may be reached directly at firstname.lastname@example.org, because he is spearheading the operation to bring the F1 Rocket back into production, along with the four-cylinder variant of the same aircraft, officially dubbed the F4 Raider. Technically, Vince doesn't even work for Flyboy Accessories, but sometimes I sucker him into making things for us or answering difficult questions.
Rescue pups Dax and Jade hang out in the shop during the day and manage our "free dog hair with every order" program.
Call Flyboy Accessories toll free at 888-8FLYBOY (888-835-9269). If we don't answer PLEASE leave a voicemail with your name and the reason for your call, so we can be ready with an answer when we return the call.